Hiring Organization / Company: Versa Salon
Basic Salary: To Be Discussed
Employement Type: Full-Time
Versa Salon Spa has an opening in Guest Services. This position requires dedication, loyalty, patience, organization, and diplomatic skills. Strong sales, excellent customer service skills, an incredible work ethic and a high degree of professionalism are mandatory!
Guest Services Representative Requirements:
- Schedule guest salon and spa services
- Demonstrates high degree of professionalism in communication, positive attitude and teamwork with customers, staff and management team while delivering the highest level of customer service
- Greet each guest and get them checked in and out
- Maintenance of retail and salon area
- Educate guests on services and products
- Compliance with all established policies and procedures
- Exceed guest expectations
- Demonstrates high level of quality in work, attendance and appearance
- To maximize appointment book for each service provider
- Close sales and encourage guest to pre-book services
- Perform appointment confirmations
- Responsible for balancing and checking register drawer
- Ability to work Saturdays and evenings
- Previous experience with retail/salon operations knowledge
- Previous SalonBiz experience is a plus
- Great sense of Style a PLUS
Compensation: Competitive pay plus bonus incentives
Job Types: Full-time, Part-time
Pay: $10.00 - $13.00 per hour
- Flexible schedule
- Paid time off
- 8 hour shift
- Weekend availability
- Bonus pay
Guests are required to have temperature taken, wear a mask and wash hands upon entry.
- Associate (Preferred)
- Customer Service: 2 years (Preferred)
- One location
Job Location Information:
Location: Charlotte, Nc 28202
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