Hiring Organization / Company: Pet Paradise Resort
Basic Salary: To Be Discussed
Employement Type: Full-Time
Eligible for up to a $500 Sign-On Bonus!
Fetch-playing, dog-walking, cat-sitting, that-spot-behind-the-ear-scratching pet people. And when it comes to pet care, no one cares more than we do. Where "all in a day's work" means "all in a day's play" with playtime pool sessions, relaxation, and making furry new friends. This is Pet Paradise.
Searching for a work environment and employment perks that both you and your pet will enjoy? You have landed in Paradise. At Pet Paradise, your furry best friend will enjoy complimentary Dog Day Camp and complimentary Pet Boarding (up to thirty non-holidays per year). Your pet will feel like a VIP with discounts on Veterinary Care including vaccinations, Hill's Science Diet, veterinary products, and Wellness Plans at our locations with clinics. We also offer Pet Adoption Assistance, quarterly Fitness Reimbursement, Paid Time Off (PTO), and Paid Holidays for both part-time and full-time employees. All employees are eligible for a Performance Bonus every Quarter. Our full-time employees are eligible for medical benefits and a 401(k) Retirement Plan. Finally, we have a robust internal leadership development program (Unleashed Leadership Academy) with graduations several times a year if you want to make working with pets a career.
ABOUT PET PARADISE
Headquartered in Jacksonville, FL, Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in nine states with more than 50 locations in operation or under development, Pet Paradise continues to expand in the United States. For more information about Pet Paradise visit petparadise.com
FRONT DESK ASSOCIATE
The Front Desk Associate is a critical link to guest satisfaction as you drive the customer's first and last impression of Pet Paradise. This position is responsible for guest service transactions, reporting and resolving customer issues, and providing the right services for the customers' and pets' needs.
Essential Functions of the Front Desk Associate include:
- Welcome pet parents and their pets (our 'guests') as they enter the resort while making a positive impression
- Organize and process the check-in/check-outs; coordinating suite placement and walking the guest to their suite ensuring their needs are met
- Answer in-coming phone calls, listen and respond to voicemails, respond to emails- all in a timely, problem-solving manner
- Complete cashier and point of sale operations; able to communicate with leaving and in-coming staff, peers, and leadership
- Communicate and follow through with pet parent and resort leadership requests
- Maintain cleanliness of the entranceway and lobby including the restrooms
- Offer upgrades and sell additional services based on guest wants and needs
- Responsible for maintaining, cleaning, and supporting the cat room (per resort routines)
- Liaison to veterinary service team; veterinary appointment status and arrivals.
- One to two years in a customer service role (Customer Service, Call Center, Receptionist)
- Thrives in a fast-paced environment
- Detailed, but can work with a sense of urgency while providing exceptional customer service
- Strong written and verbal communication skills
- Enjoys problem solving in order to provide our guests and customers with a premier experience
- Reliable and flexible to resort schedule needs including days, night, weekends, holidays, and peak times
- Able to learn to work with and handle a variety of sizes and breeds of dogs
- Ability to receive instructions and remain adaptive to change and training material
Perks & Benefits:
- Complimentary Pet Day Camp
- Complimentary Boarding (up to thirty non-holidays per year)
- Discounted Veterinary Care (per location)
- Dog/Cat Adoption Assistance
- Fitness Reimbursement
- Paid Time Off (both full-time and part-time status)
- 401(k) Savings Plan
- Health, Dental and Vision Insurance (full-time status)
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carryout instructions. Ability to problem solve.
Certificates and Licenses:
Canine/feline CPR certification preferred
Animal handling skills preferred
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to wet or humid conditions (non-weather) and outdoor weather conditions. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration.
The employee may be exposed to animals that are agitated and/or injured. Associates may be exposed to animals that may scratch and/or bite.
The noise level in the work environment is usually loud.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to use hands. The employee is frequently required to stand; walk and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Pet Paradise is an Equal Opportunity Employer.
Job Location Information:
Location: Matthews, Nc 28105
Date Posted: 2021-06-10
Share this job on:
Top 10 Tips When Finding a Job
If that you’re not kidding approximately in search of Jobs, you are going to agree that it is among the toughest jobs at the present time. In most cases, you’ll have no clue the place or what to search for within the job market. The great thing is that you are not alone. There are a number of people available in the market who are jobless such as you. Finding a job even in a industrial center can also be easy if you already know where to start. Before you begin your job looking procedure, here are guidelines that can assist you in finding your dream job.
1. Job Facilities
Job firms are an out of this world and repeatedly overpassed hots pot for locating Jobs. Job firms often supply essential coaching, property, and systems for activity seekers. These companies may also be particularly helpful for younger job seekers or those with little running experience. A easy Web experiment for job firms on your areaought to discover the place and how one can get to them.
2. Temporal companies
Many companies choose to have their positions dispatched by means of temporal agencies. The end goal for that may be to save cash on consultant advantages like healthcare. Temporally agencies likewise give companies the way of screening candidates. Employment services and products can usually be a quicker and no more daunting job than finding direct employment. An employment company would possibly likewise become into an enduring task for the people who carry out smartly during their working.
3. Free job look services
This can be a waste of money whilst money is now tight in the first place. In fact, the cash you pay for job searching websites is imposed deductible if you’re on a job. It’s smarter to use the money to pay for expenses.
4. Look at the nearby school
When finding a job, never forget your school. Some schools additionally have coordinate contract positions, so check with them can be useful in finding a new career. If you talk with your teachers, they will be on the lookout for positions that match your training and experience. Some schools may need you to go to their offices for an informal interview. Here you can step through an examination on their PC. You’ll talk with a recruiter to examine exactly what you want.
Newspapers are often an overlooked apparatus for finding Jobs. Smaller businesses still use newspapers as their method when looking for Job applicants. Most newspapers will have their job listings online too. Some may ask the companies to have the listings online. There could be listings in the paper that don’t appear online.
6. Foot hunts
If that you are tired by ineffective attempts at finding a job using one of the above methods, getting out and looking for employers will yield better results. Showing up in person often demonstrates determination and initiative that most employers will find alluring in a potential representative.
7. Online Forums
Joining online forums is another good way of finding your new job. Here you will get companies that are ready to hire you and work with you. Make sure that you join as many online job finding as possible. Ensure that you describe your profile well so that your employers can know who you are.
8. Look at corporate websites
Most corporate websites are good places that can give a job. Look for websites and companies which you would love work with. On the careers page find out if there an open vacancy which matches your expertise. You can also send an email to the HR and ask for consideration.
9. Ask friends
Friends are the best at finding jobs. Before you go out, call all your friends and ask if they have any job connections that match your skills. In most cases, the job search connection will be wide and at last, you will land on one vacancy.
10. Make application regularly
Never be tired of applying. Make sure that you keep on applying for the new jobs that are posted every day. Avoid mentioning that you have done ten applications so far.
When finding a Job, don’t waste time on applications that are complicated for a job you don’t know if you want. Don’t open positions that are not exactly what you want. Tap on them thinking that it may be an approach to get your foot in the entryway.