Hiring Organization / Company: Roadrunner Freight
Basic Salary: To Be Discussed
Employement Type: Full-Time
Shift: M-F 8am - 6pm
Purpose: The Dispatcher communicates with Independent Contractors (I/C) on their availability. Match loads with I/C and customers. Make sure all pick up and delivers are met.
Responsibilities include the following. Other duties may be assigned:
· Answer pick up calls from customers
· Prioritize pickups to efficiently use trucks and maximize customer satisfaction
· make certain all customer pickups are made
· Make pickup and delivery appointments
· Give drivers advances to pay for breakdowns and unloading
· administer company policy as needed
· administer tracking system for pickups and delivery
· talk to drivers and freight handlers to coordinate freight movement
Qualifications and Requirements: The qualifications and requirements listed below are representative of the minimum knowledge, skill and/or ability required to perform the essential functions of this position satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Education/Experience Skills: High school diploma or general education degree (GED); or related experience and/or training or equivalent combination of education and experience.
- Language Skills: Relies on written and verbal communication.
- Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
o Communicates internally and externally with service centers, sales force and customers – including dispatch, OS&D and Rates.
- Technical Experience: Specific industry or position skills.
o Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
o Preferred knowledge of AS/400 and Microsoft Office.
- Managerial Experience: None.
- Office Skills: Proficient typing, filing and ten key skills.
- Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Specific Skills: None.
- Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
o Prioritize tasks.
o Handle multiple tasks and projects simultaneously.
Physical Demands and Work Environment: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Physical Demands:
o Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
o While performing the duties of the job, the employee is regularly required to sit, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person. The employee is occasionally required to stand and walk.
- Work Environment:
o The noise level is moderate based on general conversation tones, ringing phones and laser printer operation.
o Work in well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.
Job Type: Full-time
Pay: From $0.01 per hour
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 10 hour shift
- 8 hour shift
- Monday to Friday
- High school or equivalent (Required)
- Dispatching: 1 year (Required)
- One location
Job Location Information:
Location: Charlotte, Nc 28217
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